Terms & Conditions
1. Introduction
Welcome to Yo’s® FroYo Bites (the "Website"). These Terms and Conditions ("Terms") govern your use of our website located at yosfroyobites.com and your purchase of products from us. By accessing or using this Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the service.
2. Definitions
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"Company," "We," "Us," "Our" refers to Yo’s® FroYo Bites, owned and operated by Yo's Brands LLC.
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"You," "User," "Customer" refers to the individual accessing or purchasing from this Website.
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"Products" refers to the frozen yogurt bites, merchandise, or other items sold on this Website.
3. Eligibility
By using this Website, you represent that:
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You are at least the age of majority in your state or province of residence.
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You are not located in a country that is subject to a U.S. government embargo.
4. Products & Dietary Information
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Product Description: We strive to display our products (Yo’s® FroYo Bites) as accurately as possible. However, we cannot guarantee that your screen's display of any color, texture, or packaging is completely accurate.
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Allergen Warning: Other than MILK our products may contain or come into contact with common allergens such as tree nuts. It is your responsibility to review the ingredient list and allergen information provided on the packaging and our Website before consumption. We are not liable for any allergic reactions resulting from consumption.
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Availability: All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
5. Orders & Pricing
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Pricing: All prices are listed in US Dollars and exclude applicable taxes and shipping fees, which will be added at checkout. We reserve the right to change prices at any time.
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Errors: Despite our best efforts, small errors in pricing or product descriptions may occur. If we discover an error in the price of a product you have ordered, we will inform you and give you the option to confirm the order at the correct price or cancel it.
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Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available in our frozen supply chain inaccuracies.
6. Payment Terms
We accept major credit cards (Visa, Mastercard, American Express, Discover), we accept ie Apple Pay etc . By providing payment information, you represent that you are authorized to use the payment method. Your card will be charged at the time of purchase.
7. Shipping & Fulfillment
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Handling Time: We process and ship orders Monday thru Friday
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Shipping Carriers: We use USPS.
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Risk of Loss: All products purchased from the Website are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.
8. Returns, Refunds, and Cancellations
All sales are final, we do not accept returns
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Damaged/Defective Products: If your froyo bite order arrives poorly please reach out to us asap so we can correct the issue and make you happy.
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Cancellations: Orders may be canceled only before they have been processed for shipping (usually within 24 hours of placing the order). Once the order is in our fulfillment queue, it cannot be canceled.
9. Intellectual Property
The Website and its original content, features, and functionality (including the "Yo’s®" trademark, logo, graphics, and product images) are owned by Yo’s® FroYo Bites and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
10. User Accounts
To make a purchase, you may be required to create an account. You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
11. Limitation of Liability
To the maximum extent permitted by law, Yo’s® FroYo Bites shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the service; (ii) any conduct or content of any third party on the service; (iii) any products purchased or obtained; or (iv) unauthorized access, use, or alteration of your transmissions or content.
12. Disclaimer of Warranties
We stand behind our product. If an item is defective due to a manufacturing issue, contact us within four (4) weeks. At our discretion, we may provide a replacement. We may request evidence but consider reasonable claims in good faith. Shipping damage and personal taste preferences are excluded. No returns are required. We strive to meet expectations. Add reaction
13. Indemnification
You agree to defend, indemnify, and hold harmless Yo’s® FroYo Bites and its employees, contractors, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from: (a) your use of and access to the Website; (b) your violation of any term of these Terms; or (c) your violation of any third-party right, including without limitation any copyright, property, or privacy right.
14. Governing Law
These Terms shall be governed and construed in accordance with the laws of Pennsylvania, without regard to its conflict of law provisions. Any legal action or proceeding relating to your access to or use of the Website or these Terms shall be instituted in a state or federal court in US.
